ion177 Platform Privacy Notice

This page describes what we collect when you use ion177 and how we keep that data protected. When you register an account, deposit funds, or place stakes on Liga 1, Piala AFF, Champions League, or other markets—or when you play live-dealer tables and slots—we collect personal information necessary to operate our platform securely and comply with applicable law.

We take data protection seriously. Our privacy practices reflect our commitment to transparency about how we handle your information. We collect only what we need, we use it only for stated purposes, and we do not sell or share your data with third parties for marketing. This notice explains our approach in detail.

If you have privacy questions or wish to exercise your data rights (such as requesting access to your information or asking us to delete it), contact our support team via in-app messaging or email. We respond within standard business windows and can guide you through your options.

What data we collect on ion177

We collect information in three main categories. First, account data: when you register, we collect your legal name, email address, phone number, and date of birth. We require a valid identity document (national ID or passport) for account verification. We also collect your physical address to comply with anti-money-laundering and know-your-customer (KYC) regulations.

Second, payment data: when you deposit or withdraw through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we record the transaction—including amount, method, date, and time. We do not store full payment card numbers; payment processors handle sensitive card data directly.

Third, activity data: we track your platform activity—markets you view, stakes you place on Liga 1 or other football leagues, games you play, and account logins. This data helps us detect fraud, resolve disputes, and improve service. We also collect technical data: your device type, browser, IP address, and cookie identifiers.

Data we collect on ion177

Account information: name, email, phone, date of birth, address, identity documents
Payment data: transaction history, deposit and withdrawal records
Activity data: stakes placed, games played, account logins, browsing history
Technical data: device type, IP address, browser, cookies
Communication data: support inquiries, email and in-app messages

How we use your data on ion177

We use account and payment data primarily to operate ion177 securely. Verification of your identity prevents fraud, money laundering, and unauthorized account access. We use payment records to process deposits and withdrawals correctly and to match your requests with your bank or payment provider.

We use activity data to detect irregular patterns—such as multiple accounts from one person, sudden large stakes inconsistent with account history, or rapid withdrawals following deposits. This helps us identify fraud and protect both your account and our platform. We also use activity data to settle bets fairly and to honor withdrawal requests accurately.

We use technical data and cookies to improve site performance, remember your preferences, and show you relevant market information (such as upcoming Liga 1 fixtures or Piala Indonesia matchdays). We also use this data to analyze how users navigate ion177 and to fix technical issues.

We use communication data from support inquiries to respond to your questions, investigate disputes, and improve our customer service. If you report an issue with a market settlement or a payment problem, we keep records to ensure consistent resolution.

Data storage and security on ion177

We store your data on secure servers located in multiple regions to ensure availability and redundancy. Our servers may sit outside your jurisdiction (for example, outside Indonesia). By using ion177, you consent to cross-border data transfer and storage where necessary to operate our platform.

We protect data using industry-standard encryption (SSL/TLS for transit, AES-256 for storage), firewalls, and access controls. Only authorized ion177 staff can access your information, and they access it only for stated purposes. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We retain your data for the duration of your ion177 account and for several years afterward to comply with anti-money-laundering, tax, and dispute-resolution requirements. If you close your account, we keep records needed for legal compliance but delete unnecessary personal information within standard windows.

Encryption: We use SSL/TLS to protect data in transit and AES-256 encryption for data stored on servers.
Access controls: Only authorized ion177 staff access your data, and only for legitimate purposes related to account management and fraud prevention.
Data retention: We keep account and transaction data during your account lifetime and for several years afterward for legal compliance.
Cross-border transfer: Your data may be stored and processed outside your jurisdiction to operate ion177 securely and reliably.

Third-party processors and our data-sharing policy

We share your data with third-party processors only to the extent necessary. Payment processors (handling DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive payment information to process deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment processing.

Our identity-verification provider receives your name, address, and document information to verify your identity against government records. This provider operates under strict data-protection agreements and deletes your information after verification.

We may share aggregated, anonymized data with analytics providers to understand user behavior and improve ion177. This data cannot identify you. We do not share your personal information with marketers, advertisers, or affiliates unless required by law or with your explicit consent.

If ion177 is acquired or merged with another company, your data may be transferred as part of that transaction. We will notify you of any change in our privacy practices and give you the opportunity to request deletion of your data if you do not wish to be part of the new entity.

Your rights and our responsibilities regarding your ion177 data

You have the right to access your personal data. Contact our support team, and we will provide a copy of the information we hold about you, typically within ten business days. You also have the right to request correction of inaccurate data—for example, if your address or name is wrong in our records, we will update it.

You have the right to request deletion of your data, subject to legal requirements. If you close your ion177 account and have no outstanding disputes or legal obligations, we will delete personal information (except data we must retain for compliance). You may also request restriction of processing—for example, asking us not to use your data for analytics while retaining it for account management.

If you believe we mishandle your data, you have the right to lodge a complaint with your jurisdiction's data-protection authority. We also offer internal dispute resolution through our support team. Contact us to discuss any privacy concern.

Cookies and tracking on ion177

We use cookies to improve your experience on ion177. Essential cookies keep you logged in and remember your preferences. Analytical cookies help us understand which pages users visit most and how long they stay—this data is anonymized and helps us optimize ion177. Marketing cookies, if you consent, help us show you relevant information about upcoming Liga 1 fixtures, Piala AFF tournaments, or Champions League matches.

You can control cookies through your browser settings. Disabling essential cookies may limit ion177 functionality; disabling analytical or marketing cookies will not affect core platform operation but may reduce personalization.

Changes to our privacy policy

We may update this privacy notice to reflect changes in our practices or legal requirements. If we make material changes—such as expanding third-party sharing or changing data retention—we will notify you via email or in-app message. Continued use of ion177 after notification indicates your acceptance of updated terms. If you do not accept changes, you may close your account and request deletion of your data before the changes take effect.

We at ion177 remain committed to protecting your privacy and being transparent about how we use your information. Our platform supports football betting on Liga 1, Piala AFF, Champions League, and other markets; live-dealer entertainment; slots; and esports, all accessible through a single verified account funded via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or Indonesian banks. Your data security underpins all these services. If you have questions about our privacy practices, contact our support team anytime during business hours.